Desjardins wants to block access to external AI agents

Desjardins wants to block access to external AI agents

Desjardins is following the lead of major Canadian banks and plans to block access to its banking platforms by external AI agents such as ChatGPT, Claude and Muse.

We learned that several major financial institutions, including RBC, TD, BMO, Scotia and CIBC, have already announced similar measures.

Desjardins explains that it wants to protect the personal and financial information of its members, particularly against the risks of fraud and fraud. These AI agents may, in some cases, access online accounts and conduct transactions on behalf of their users.

The co-op says it is currently putting in place measures to block these access in spaces requiring authentication, particularly for banking transactions.

National Bank is also taking this precautionary approach.

However, this is not a definitive rejection of AI. Instead, Desjardins wants to evaluate how this technology could potentially be used in a controlled and safe environment.

A case to follow, as artificial intelligence (AI) is becoming more and more prevalent in our lives, including in the banking industry.