CHIP 101.9 recently spoke with the communications department of the Centre intégré de santé et de services sociaux de l’Outaouais (CISSS de l’Outaouais) regarding the procedures to follow to announce an interruption of service. It was mentioned that an announcement of a service failure occurs when the CISSSO sees an imminent risk. According to them, this procedure is a form of transparency and a way of warning the public of a break in service.
It was also mentioned that in the steps of announcing an interruption of service, usually the concerned elected officials are advised of the situation. The CISSSO stated again that the current situation in the Pontiac is an exceptional one, because it would have nothing to do with Maniwaki, who has recently struggled with several breaks in services because of the retirement of one of their doctor, which is not the case in the Pontiac.